Steady Horse LLC uses cookies and similar tracking technologies across our websites and application to provide, secure, and improve our Services. This Cookie Policy explains what cookies are, how we use them, and the choices available to you. This policy applies to all Steady Horse platforms including steadyhorse.com, login.steadyhorse.com, billing.steadyhorse.com, steadyhorsetraining.com, thegreatesthorseman.com, and the Unbreakable Bond App.
1. What Are Cookies?
Cookies are small text files placed on your computer or mobile device when you visit a website. They help websites operate efficiently, improve performance, and provide site owners with information about how their services are being used. Cookies can also personalize your experience and remember your preferences between visits.
2. How We Use Cookies
Essential Cookies: Required for the site to function properly, including account login, membership access, checkout, and secure payment processing. These cannot be disabled without significantly impairing site functionality.
Performance Cookies: Collect anonymous usage data to help us understand how visitors interact with our sites and improve performance.
Functionality Cookies: Remember your preferences such as language, region, and saved login state.
Targeting and Advertising Cookies: Deliver relevant ads on platforms including Facebook, Instagram, and Google; limit ad frequency; and measure the effectiveness of our advertising campaigns.
Security Cookies: Help prevent fraud, unauthorized account access, and protect payment sessions.
3. Types of Cookies We Use
First-Party Cookies: Set directly by Steady Horse for core site functionality, personalization, session management, and security.
Third-Party Cookies: Set by trusted service providers including:
- Analytics providers (e.g., Google Analytics) for site performance monitoring
- Payment processors (Stripe, PayPal, Klarna, Affirm) for secure payments and fraud prevention
- Advertising platforms (Meta, Google Ads) for campaign tracking, retargeting, and ad delivery
- Customer communication and support tools
4. Data Security and Payment Cookies
Some cookies support our secure checkout process and interactions with third-party payment processors. These cookies may store encrypted session IDs to secure your checkout, help detect and prevent fraudulent transactions, and ensure correct application of your selected payment method. Steady Horse does not store your full payment details in cookies. Payment information is handled exclusively by PCI-DSS compliant third-party processors.
5. Managing Cookies
You can control and manage cookies through your browser settings. Options include blocking all cookies, blocking third-party cookies, deleting stored cookies, and setting preferences by category. Disabling essential cookies will limit your ability to log in, access your membership, or process payments. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
6. Payment Methods and Processing Fees
We accept the following payment methods:
- Credit or debit card (Visa, Mastercard, American Express, Discover)
- ACH bank transfer (Coaching Program and VIP Club only)
- Buy-now-pay-later services such as Klarna and Affirm
- PayPal
All credit card and PayPal payments incur a 3.99% processing fee. ACH payments are exempt (Coaching Program and VIP Club only). Steady Horse Club and the Vault subscription do not qualify for ACH payment.
Third-Party Provider Responsibility: Refund approvals from Steady Horse do not automatically cancel repayment obligations with Klarna, Affirm, or PayPal Credit. You remain bound by their repayment terms, late fees, and interest charges.
7. Changes to This Cookie Policy
We may update this Cookie Policy periodically. If significant changes are made, we will update the Last Updated date above and may notify you via email or in-app message.
8. Contact
Steady Horse LLC | [email protected] | steadyhorse.com